From Pick-up to Drop-off

  • Step 01.
    Pick-upPlease bring the following items with you:

    Driver's licenses/permits of those who are scheduled to drive during the rental period

    At the pick-up branch, please present the driver's permits for everyone who intends to drive. We will make a photocopy of each permit to make sure that you can have a comfortable rental experience.

    ※ Please read the International Driver's Permit/License.

    Sufficient cash or a valid credit card to pay the rental fees

    Please pay the rental fees by cash or card before departure.
  • Step 02.
    Departure Please make sure of the following before departure:。

    Car rental contract

    Our staff will issue a contract before departure, and explain the conditions regarding the insurance coverage and indemnity clauses. Please ask the staff if you have any questions.

    Car body damage (scratch, dent, etc.) check

    Prior to your departure, you and a member of our staff will inspect the car body surface for any scratches or dents.

    Adjusting seats/mirrors, fastening seat belts

    Please adjust seats and mirrors for safe, comfortable driving. Please also make sure to always fasten seatbelts.
  • Step 03.
    Drop-off Please make sure of the following:

    Refueling the vehicle to a full tank

    At the time of pick-up, your vehicle will come with the fuel tank full. Before drop-off, please refill the tank to full at a gas station near your drop-off branch. You can pay for missing fuel at drop-off if you return the car with less than a full tank of gasoline.

    Car body damage (scratch, dent, etc.) check

    You and a member of our staff will inspect the car body surface for any scratches or dents.

    Please call us if you will be late for drop-off

    If you will return your vehicle AFTER the scheduled time of return, please make sure to call and inform your scheduled drop-off branch. You will be charged for late return. Should you not call the branch in advance, you will be also charged specified penalty fees.

Branches
Find a branch

  • New Chitose Airport Terminal

    New Chitose Airport Terminal
    New Chitose Airport Terminal
    BLDG, Bibi, Chitose

    Branch information

  • Chitose Branch

    Chitose Branch
    11-1, Mamachi 4-chome, Chitose

    Branch information

  • Sapporo Station North Exit Branch

    Sapporo Station North Exit Branch
    1st Floor, Marumasu BLDG No. 18, 1-5, Kita 7 Nishi 1, Sapporo

    Branch information

  • Nango-dori Branch

    Nango-dori Branch
    1-37, Nango-dori 3-chome Kita, Shiroishi-ku, Sapporo

    Branch information